Returns & Exchanges
At Formalist, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
- 2.Prepare the Package
Place the unworn items with original tags still attached into the original packaging to ensure the garments remain protected during transit.
- 3.Ship the Items
Affix the prepaid label to your package and drop it off at any authorized courier location or schedule a complimentary home pickup.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.